FREQUENTLY ASKED QUESTIONS

What time is check in/out?

Our check-in is at 2pm and check-out at 10am. The latest you are able to check-in is 6pm, no entry to site is permitted after this time. We cannot accommodate early check-ins.

What should I bring?

We recommend that you bring a towel, bathrobe, flip flops and a sanitary bag. If you opt to add fishing as an extra then you will need to bring your rods, rod pod/stage stand (bank sticks will not be permitted), bite alarms and receiver.

Can I bring my own food and drink?

Only food, drinks, and snacks provided through our on-site kitchen and mini bars are permitted. Guests are not allowed to bring any outside food, drinks, snacks, or alcohol onto the premises for consumption. A £25 charge per day will be applied if this rule is breached, and paying the charge does not allow consumption of any items brought. Our chefs freshly prepare meals daily using locally sourced produce, and a selection of snacks and drinks is available for purchase in each pod.

What if I have added the fishing extra, and the fish start spawning?

If fish start spawning during your stay, you’ll need to remove your rods but can still enjoy your glamping experience. For upcoming bookings, we will contact you to advise whether fishing will be suspended or if there will be a full lake closure and rescheduling.

Can I hire the full lake for an exclusive event?

Have a group of friends that all fancy a stay at Mill Lodge Retreat? Or maybe an occasion or birthday you want to remember? Our full lake exclusive may be the perfect package for you. Not only will you have our serene 3.7 acre lake, with 9 luxury pods and our magical treehouse all to yourself but our talented chefs will serve up a tasty set menu for your stay. The exclusive full lake hire includes breakfast, lunch and dinner for your stay as well as one themed party night. Get in touch with us to discuss any dates you may be interested in. Each pod includes a standard double and bunk bed.